Not Quality Related
- What happens if I reject a delivery?
- I am unable to process the payment at the checkout
- Difference between Eau de Toilette (EDT) and Eau de Parfum (EDP)
- I am not sure about the authenticity of a product I bought.
- Are your products authentic?
- I am having issues logging into my account. What can I do?
- How to find the perfect foundation shade for me?
- I had an allergic or adverse event with one of the products: what should I do?
- What can I do if I do not have the return label?
- Why was my order cancelled?
- How do I get the invoice of my order?
- Which benefits I will have joining the Rabanne Community?
- What is the Rabanne Beauty Community?
- How to I apply to the Rabanne Community?
- I received an order with missing items. What should I do?
- I want information about fragrance scent and details about the type of fragrance
- How long will it take to receive the order?
- I AM HAVING ISSUES APPLYING PROMOTIONS TO MY PURCHASE
- I MADE PURCHASE ON AMAZON AND HAVE ISSUES WITH IT. WHAT CAN I DO?
- My order shows as Delivered but it wasn't delivered. What to do?
- I made an order but didn't receive a confirmation email. What to do?
- What is the price of your items?
- Can you provide free samples and free items?
- MY ORDER COULDN'T BE DELIVERED - MISSED DELIVERY
- Can I buy your products at a physical store?
- Career opportunities
- Brand information
- Are your makeup products vegan?
- Are your products refillable?
- How do I dispose the products once they are finished?