I am unable to process the payment at the checkout

Sometimes these technical difficulties can be related to different causes. Here are some suggestions on how to successfully place an order if you are having issues at checkout:

1. Clear your browser’s cache, cookies, and history, since stored data in your browser can sometimes interfere with the checkout process. Try clearing your cache, cookies, and browsing history, and then attempt your purchase again.
2. Enable Pop-Ups since our checkout process may require pop-up windows. Please make sure pop-ups are allowed in your browser settings.
3. Try incognito or private browsing mode, which can help by disabling extensions or settings that might be causing checkout issues.

4. Double-check the website location to be sure you are purchasing on the correct country site for your delivery destination. This can be found at the top right of the website homepage. 

   If the issue persists, ask to be redirected to a Brand Ambassador for further assistance.